Longview Independent School District hiring Computer Analyst in Longview, Texas, United States | LinkedIn (2024)

Primary PurposeTo support district operations by installation, maintenance and repair of client-centric devices such

as computers, printers, mobile devices and peripherals. Analyzes and troubleshoots issues with

client devices and provides basic troubleshooting of network issues and refers problems to

systems analysts.

QualificationsMinimum Education/Certification:Associate’s Degree In Computer Science/MIS, PreferredRelated work experience may be considered

Special Knowledge And Skills

• Excellent knowledge of PC and device hardware and major operating systems
• Good knowledge of the principles of LAN switching and routing and the ability to determine the likely location of faults
• Working knowledge of network operating systems and the ability to work seamlessly on equipment from diverse network manufacturers
• Ability to critically analyze and evaluate sequences of events to determine underlying issues with equipment and systems
• Ability to logically analyze and organize work activities
• Knowledge of network cabling and installation procedures to TIA standards
• Advanced knowledge of client-related TCP/IP protocols
• Skill in personal computer use including accurate typing
• Skill in writing, documenting, debugging and testing basic scripting in an accurate, efficient and timely manner
• Ability to communicate effectively, both orally and in writing
• Ability to follow verbal and written instructions.

Major Responsibilities And Duties

• Maintain computer, mobile device, printer and peripheral equipment.
• Monitor work ticket system for assigned jobs and self-assign where appropriate
• Determine effective and efficient scheduling of tasks
• Deploy new systems and devices and accurately update changes and moves to the district

inventory system

• Troubleshoot network issues including evaluating stance of network ports and position of

device on the network

• Ensure district security by properly securing systems and reporting anomalies
• Create and maintain district computer software images
• Remotely assist callers with technology related problems when required.
• Troubleshoot and repair advanced computer and software issues referred by campus

support personnel

• Install and configure district software
• Assist in the training of district users.
• Assist with computer equipment and parts ordering, installation, and inventory.
• Install, maintain and troubleshoot cabling and fiber infrastructure on campus
• Troubleshoot and terminate fiber installations
• Employ effective communication and interpersonal skills.
• Comply with district policies, as well as state and federal laws and regulations.
• Adhere to the district’s safety policies and procedures.
• Maintain confidentiality in the conduct of district business.
• Must be able to perform the essential functions of walking and interacting with students

and/or district employees in the specific work site assigned (classroom or office setting).

• Demonstrate regular and prompt attendance.
• Other duties as assigned.

Working ConditionsMental Demands:

• Must be able to work effectively under time pressure.
• Must be able to maintain emotional control when under stress.
• Must be able to coordinate multiple tasks at once.
• Must be able to work effectively with continuous interruptions.

Physical Demands/Environmental Factors

• Frequent standing, walking, stooping, bending, kneeling, pulling, pushing, lifting and carrying of computers, servers, printers and other technical equipment.
• Must be able to use hands to finger, handle or feel objects, tools, or controls and reach with hands and arms into restricted spaces.
• Must be able to sit and concentrate for long periods of time.
• Must be able to use hands and fingers to manipulate small latches, screws and other attachment methods on technical equipment.
• Must be able to make repetitive hand motions
• Must be able to understand clearly on a telephone as well as speak clearly so that others can understand.
• Close, distance, and peripheral vision and the ability to adjust focus are required. Must be able to see details of objects and differentiate between colors, shades and brightness both on screen and in person.
• Must be able to hear small sounds made in noisy environments.
• Prolonged use of a computer
• Occasional in-district travel from location to location.
• Occasional state-wide travel.
• Prolonged and irregular hours.
• Possible biological exposure to bacteria and communicable diseases.